INTRODUCING: MI Academy Community Noticeboard

Are you a good person working for a good business doing great things? We want to hear from you! We are very fortunate to work in an industry that lives by the mantra, ‘sharing is

4 Practical, Easy Ways to Immediately Humanise Your Copy

Have you ever felt the sting of a lost lead? The sinking stomach as your click-through rate drops? Yeah, neither have we…  But we invite you to read on, friends. And join our Training Program Manager, Gwenny, in a conversation about nuggets,

The Inbox Algorithm: How to Land Your Email in the Priority Inbox

Did you know the average office worker receives 122 emails a day? Who am I kidding, of course you know that…you’ll probably receive a couple in the few minutes it takes you to read this

People of Retail | Marcus, Raw Beauty Studio

We’re back again with another instalment of our People of Retail blog series. In this series, we will be talking with interesting people from all areas of retail, customer service, sales and marketing. We will

How to Minimise Website Clutter & Improve SEO

Search engines…they’re a tough crowd hey? And when your page is playing a game of Battle Royale for that number one spot, you’d know that one of the biggest hurdles to having a stunning

5 Ways to Recapture Lost Leads and Convert

Do you ever lay awake at night thinking about all of the leads you’ve lost? All of the people of that were on your site but didn’t convert? The people who unexpectantly closed their

How to Run a Facebook Competition (Legally)

Have you ever had the great idea to run a Facebook competition, asked good ol’ Google how you should get started and found a page long list of rules and regulations? Well…you can finally

Adobe Customer Experience Symposium | Key Takeaways

It is the fundamental truth is the people buy experience, not products so it's important to create a common language internally about customer experience.

People of Retail | Jen Geale, Mountain Bikes Direct

Welcome to the first instalment of our People of Retail Series! Possibly the best part of our jobs at Milk It Academy…actually scrap that…the best part of our jobs is the time we get